Service and Support
Customer Service
Kampmann Service GmbH, an independent subsidiary of the Kampmann Group, is always available to assist you. We would be pleased to support you with any questions or concerns you may have regarding our products.
We are here for you
Our service technicians are available to support you with error messages, technical questions or other issues relating to your system. You can reach us by email, using the contact form, or by phone. Contact us for comprehensive support to help you get your system performing smoothly again.
Service hours
Our Technical Support team is available to assist you with technical questions and product-related enquiries.
Monday – Thursday
07:00 - 17:00
Friday
07:00 - 15:00
Emergency hotline
Outside service hours
Monday – Thursday:
17:00 - 20:00
Friday
15:00 - 20:00
Saturday
8:00 - 18:00
Our service portfolio
Make the most of the services we provide. Our aim is to maximise the performance of your system and ensure smooth operation, both for existing systems and as part of our functional testing and user training services.
Existing systems
Does your existing Kampmann system require maintenance or an update? Or is it not performing at its best? Our experienced service team will take care of your request.
Functional check and user instruction
We offer a comprehensive functional testing and user training service to ensure that your new systems operate perfectly. Our service team will optimise the energy efficiency of your new system, ensuring you can enjoy maximum comfort right from the start.
If you experience staff shortages on site, please contact us. We offer optional site surveys and installation support for trench heating systems or chilled ceilings.
Technical documentation
Looking for technical documentation or other details for your equipment?
You´ll find online catalogues, installation manuals, CAD drawings, specification documents and much more.
Benefit from our extensive Customer Service network
The Kampmann Customer Service team supports our customers throughout the entire after-sales service process. We offer flexible options for submitting enquiries and ensure that your requests are handled quickly and efficiently. Our service team is available 24/7 to support you.
Customer Support Request
Enter your customer service request here.
We will reply to your request as quickly as possible within office ours.